La Madeleine French Café is a chain that was founded in Dallas, Texas in 1983 and has since expanded to over 80 locations, each with their own unique charm. Offering an authentic French café experience, La Madeleine serves pastries, coffee, all-day breakfast and classic entrées that use fresh ingredients and recipes passed down through generations. Those interested can join Bonjour Rewards or browse the French Market on their website.
(2707)
Locations
Conroe
Lake Jackson
401-A This Way Closing at 21:00
The Woodlands
9595 Six Pines Drive, Suite 100 Closing at 20:00
Others
N Grand Pkwy Closing at 21:00
What people say
La Madeleine French Café is a popular chain of cafes that offers an authentic French experience in Houston. The café is known for its fresh and delicious food, cozy atmosphere, and friendly staff. However, like any other brand, La Madeleine French Café has received its fair share of online reviews and comments from customers.
A quick search on popular review websites such as Yelp and Google Reviews reveals a mix of positive and negative reviews about La Madeleine French Café. Some customers have praised the café for its excellent service, delicious food, and cozy atmosphere. One reviewer wrote, "I love this place! Great food, great service, and a wonderful atmosphere. It's like stepping into a little bit of France right here in Houston."
However, not all reviews have been positive. Some customers have complained about the price of the food, slow service, and uncleanliness of the café. One reviewer wrote, "I was disappointed with my experience at La Madeleine French Café. The service was slow, the food was overpriced, and the café was not very clean."
Despite negative reviews, La Madeleine French Café has managed to maintain a good overall rating on review websites. The café has responded to negative reviews and comments in a professional manner by apologizing for any inconveniences caused and offering solutions to rectify the situation.
In addition to review websites, La Madeleine French Café also receives comments on social media platforms such as Facebook and Twitter. These comments range from praises for their delicious croissants to complaints about long wait times during peak hours.
Overall, online reviews and comments play a crucial role in shaping the reputation of a brand such as La Madeleine French Café. While negative reviews can damage a brand's reputation, responding to them in a professional manner can help mitigate their impact. Positive reviews can also help attract new customers and build loyalty among existing ones. Therefore, it is important for brands to pay attention to online reviews and comments and use them as an opportunity to improve their services and strengthen their relationship with customers.